When it comes to knowing your clients – how well would you say you know them? Inside out, back to front?
There’s lots of ways you should be looking to boost your client communication. But first, why is this important?
Well, simply put, ongoing communication between yourself and your client makes for a healthy working relationship. It means you’re always on the same page and you’re up to date on agreed goals. Working closely with people fosters trust; this is something even more important in a virtual world where we all work remotely.